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3 Best Practices for your Google My Business Page

Posted by Jeffrey Yu

Whether your business is just getting off the ground or is already well established in your community, setting up and optimizing Google My Business is extremely important for helping new customers discover you. Google My Business will help put your business on the map (literally!) for potential customers to discover your business.

Below, we’ll discuss how to optimize your Google My Business page to ensure your business is appearing prominently in local search results.

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Topics: Tips, Google, Reviews, Feedback, Google My Business, claim

4 Easy Ways to Boost your SEO Efforts Without Being an Expert

Posted by Jeffrey Yu

 

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Topics: SEO, Google, Reviews, Feedback, Google My Business

What Is The Most Effective Way Of Communicating With Customers, And How Can I Improve My Response Rate?

Posted by Jaimin Lakhani

 

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Topics: Google, Reviews, Feedback, Google My Business

Why (and How) You Should Respond To Your Negative Reviews

Posted by Sunny Fong

 

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Topics: Google, Reviews, Feedback, Google My Business

Five ways in which valuable feedback can be used to improve your business’ offering

Posted by Jaimin Lakhani

 

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Topics: Google, Reviews, Feedback, Google My Business

How to Influence Customer Behaviour to Increase Referrals

Posted by Neel Lukka

In Nir Eyal & Ryan Hoover's new book, Hooked, they use the Fogg Behavior Model (the " Model") to understand how the most successful technology's have succeeded in forming "habit building products". In this post, we'll aim to help you understand how you can use Motivation, Ability & Trigger to influence the behaviours of your Customers, to ensure that your referral program succeeds.
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Topics: Referral Marketing, Referrals

How to Claim Your Business On google

Posted by Alex Fournier

 

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Topics: Google, Reviews, Google My Business

3 reasons why You Should Implement a Referral Program

Posted by Neel Lukka

INTRODUCTION:

84% of people trust recommendations from people they know, that's more than any other source. Your Customers are a great opportunity for lead generation, so why not try launching a Referral Program? Here are three reasons why you should consider a referral program for your business.

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Topics: Referral Marketing, Referrals

4 reasons why Consistency & Recency Matter for Online Reviews

Posted by Alex Fournier

Allocating resources to managing & improving your online review pages will lead to an improved reputation and under the right conditions, will lead to new business. Recency & consistency matters as customers consider both of these factors when making a purchase and there are 4 reasons why obtaining online reviews, over time is important: 

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Topics: Customer Relations, Customer Service, Referrals, Reviews, Feedback

Two Simple Methods to Passively get more Reviews

Posted by Alex Fournier

Following the Best way to get online reviews article, we thought it would be useful to share a second, more “passive” way to collect reviews. As we covered, asking for reviews in-person is the most effective strategy, but it shouldn’t be the only one.

We recommend using different channels to offer a convenient way to leave your business a review. In addition to sending customers requests, here are a few review options you should offer: 

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Topics: Customer Relations, Customer Service, Referrals, advertising, Reviews

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